Completely frustrating from start to end
I went into this hoping the training and onboarding would be straightforward, but honestly, the whole thing felt like a dead end. The responsiveness of the people supposed to assist was just not there. I tried contacting support multiple times for help with the dialer and database setup, but my calls often went unanswered or hung up abruptly. When I did manage to talk to someone, the guidance was vague and confusing rather than helpful, making me feel like I was repeating myself over and over. The onboarding flow seemed complicated and not tailored for someone who is new to this kind of software. I was also disappointed with how the training materials covered very basic topics but didn’t address common issues or practical examples in depth. On top of this, the automatic updates sometimes interfered with my settings, and getting assistance for those changes was almost impossible. I finished the payment and signing up process with a lot less confidence than I started out with. Overall, if you’re looking for a smooth, supportive experience, this was far from it in my case. The whole thing just felt frustrating from start to end and I doubt I will continue using it.