Completed onboarding successfully with manageable delays
The training and onboarding process took me through the software setup and the use of calling tools methodically. There was some repetition in the training materials, especially around basic navigation, which felt a bit redundant but helped reinforce the essentials. Waiting times between modules were occasionally longer than I expected, slowing my progress slightly. However, by the end of the onboarding, I was comfortable using the database feature and the dialer as intended. The automatic updates didn’t interrupt my work, which was a relief. Overall, despite some small inefficiencies with repetition and pauses, I finished the training ready to use the software confidently and without major obstacles.