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WFHI review

Complete waste of time and energy

1 out of 51 of 5Verified purchaseSupport and communication

Complete waste of time and energy

I can't express how frustrating this whole thing was. From the moment I reached out for support, it felt like a never-ending loop of repeats and holds. I had to explain the same problem multiple times, and every time I thought I would get an answer, I was left waiting again. The telephonic support felt like talking to a machine with no real solution. Even the labels and instructions in the software weren’t clear, which only made it worse. There was so much waiting—waiting for callbacks, waiting for someone to understand my issue, and waiting for any productive help that never came. Signing up was also more complicated than it needed to be, with unclear invoices and delayed payments confirmations that added to the confusion. This was not just inconvenient; it felt like I was stuck in a cycle with no way out. I honestly wouldn't recommend this to anyone who values their time or wants straightforward support. The whole setup was a mess, and the communication felt impersonal and unhelpful. It’s very disappointing when you expect one thing and end up wasting hours on calls and emails that go nowhere. Overall, a frustrating, tedious, and thoroughly unpleasant experience.

Mitali KarnikWest Bengal, IndiaExperience: Published:
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Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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