Complete mess hua poora experience
Main jab pehli baar WFHI ki website pe gaya, toh mujhe jo chahiye tha usko dhundhna bahut mushkil hua tha. Sales info aur pre-purchase guidance bahut confusing lag rahi thi, koi clear direction nahi thi ki kaunsa product meri zarurat ko suit karega. Sign-up process bhi complicated tha with unclear instructions, aur mujhe exact yaadan nahi raha kis step pe main atka tha. Payment options the par unka explanation bahut basic tha, is wajah se invoice samajhne mein bhi dikkat aayi. Dialer setup ke liye training ke baare mein koi detailed info nahi mili, aur database feature ki functionality ko samajhna bhi time-consuming tha. Support team tak pahuchna thoda slow tha aur unka response delay kiya. Overall, sale aur pre-purchase phase ek frustrating maze jaisa tha, jahan mujhe lagta tha ki agar clear guidance hoti toh shayad experience better hota, lekin pura system thoda disorganized tha yahan.