Skip to main content

WFHI review

Comparison mein thoda sa gap tha

3 out of 53 of 5Unverified experienceSupport and communication

Comparison mein thoda sa gap tha

Main support experience ko WFHI ke pehle use kiye gaye software se compare karti hoon toh do pehlu samne aaye. Pehla, jo telephonic support mila, wo kaafi responsive tha aur queries ke jawab samajhne mein easy the, jabki pehle wale software mein support slow tha aur thoda complicated lagta tha. Lekin dusri taraf, mujhe yahan kuch features missing lage, jaise ki detailed live chat ya timely follow-ups ke option. Pehle software mein in cheezon kaafi better automation thi, jo time par reminders ya responses bhejte the, aur main expects karti hoon ki ye thoda aur improve ho. Training material bhi thoda basic tha aur mujhe laga ki thoda zyada depth honi chahiye thi, taaki queries ko pehle hi door kiya ja sake. Par overall, communication theek tha, aur main ye keh sakti hoon ki yeh software un logon ke liye theek hai jo straightforward support chahte hain bina zyada complexities ke. Agar automatic update aur database management waali baat karni hai, toh wo kaafi handy hai.

Shreya RegeNagaland, IndiaExperience: Published:
ShareReport
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy

← Back to WFHI Reviews

Need help with a problem? Raise an issue →