Compared to previous training, some features missing
Having experienced other remote workflow training platforms, I found this service generally positive but with areas for improvement. The onboarding covered essential software functions and guided me through setting up the dialer and database efficiently. However, in comparison, this training lacked some advanced interactive elements that aid retention, such as quizzes or real-time feedback. The update mechanism was effective, keeping the software current without interruption, which aligned well with previous experiences. Telephonic support was helpful but at times slower to respond than what I’ve encountered elsewhere. The invoicing and payment setup was simpler than before, which I appreciated. Overall, while the core training was competent and the system reliable, I missed more engaging training features that might help users handle complex software aspects more confidently.