3 out of 53 of 5Verified customerSupport and communication
Communication thodi aur prompt ho sakti thi
Maine support ko rozana use kiya tha, especially jab software ka dialer setup karta tha. Kabhi kabhi response time slow tha, jiski wajah se mera kaam thoda der se hua. Lekin tools apne overall function kar rahe the jaise ki calling aur database management. Training toh initial phase mein diya gaya tha, par day-to-day support mein thoda better hone ki zarurat thi. Software updates automatically aate the jo helpful the, par adhiktar queries telephonic support se hi clear karne padte the. Mujhe laga ke thoda aur quick assistance milni chahiye thi taaki koi interruption na aaye workflow mein. Par haan, kuch cheezein kaam karti thi aur use kar pa rahi thi, toh pura bekaar nahi tha.