Communication samajhne me thoda order nahi mila
Support aur communication ke mamle me, main thoda dissatisfied hoon. Jab main issue report kar rahi thi, toh mujhe laga ki jo steps diye ja rahe hain, woh ek sensible order me nahi hain. Pehle mujhe direct solutions diye gaye bina proper problem samjhe, jo thoda confusing bana. Telephonic support mein baat karte waqt bhi mujhe lagta tha ki process thoda unstructured hai. Main expect karti thi ki jo training aur onboarding hui, uske baad software use karte hue agar koi doubt aayega, toh stepwise solution milega with clarity. Lekin mujhe lagta hai ki improvements ki zaroorat hai in communication flow me taaki user ko asaani rahe. Haan, kuch baar automatic updates smoothly aaye jo acha tha, par overall main average support experience feel kar rahi thi.