Communication mein clarity hardly thi, bahut pareshani hui
Maine support ko kaafi baar call kiya aur baar baar samjhane ki koshish ki yet main confusion se bahar nahi aa payi. Jo explanation di jati thi wo vague hoti thi, aur mujhe lagta tha ki kisi ne meri problem ko theek se samjha hi nahi. Har ek baar alag alag baat kahte the, jis se mera time waste hota raha aur frustration badhta hi raha. Jab specifically database feature ke baare mein poocha toh koi clear jawab nahi mila, bas formalities repeat hoti rahi. Training sessions mein bhi mujhe lagta tha ki guidance proper nahi hai jis se main confident feel nahi kar payi. Software aur dialer usage ke bare mein koi detailed support nahi mila, bas generic responses diye gaye. Payment aur invoice process mein bhi confusion rahi jo kar rahi thi uske baare mein poochne par properly explain nahi kar paye. Mujhe laga ye pura experience wastage hua hai kyunki basic communication tak clear nahi thi.