Communication kaafi weak tha
Main din bhar software use kar rahi thi aur support se baat karna thoda frustrating tha. Lagataar call karne ke baad bhi proper help nahi mili, aur response time bahut slow tha. Ek baar training session achha tha, par overall rozana ke liye comfort nahi mil paya. Database update ki warnings achi thi, but unke alawa sab chiz thi thodi careless lagti thi. Automatic updates thik tha dataprocess mein, par jab support call kiya toh lagta tha ki unhe properly system samajh mein nahi aa raha. Payment ke mamle mein bhi thoda confusion thi, jo timely clear nahi hui. Thoda aur proactive hona chahiye tha team ko, par day-to-day mein humesha to the point nahi milta support. Customer care ko thoda improve karna hoga, tab jaake ye software se aaise issues thoda kam honge aur users ko madad milegi jo wo expect karte hain. Overall experience itna satisfactory nahi tha main kehti hoon ki shaayad koi aur option better rah sakta hai agar support kaafi important hai.