2 out of 52 of 5Verified customerSupport and communication
Communication could improve a lot
I encountered some problems while using the software, and my experience with support was kind of a mixed bag. On one hand, I did get a response eventually, which I appreciated. But on the other hand, the replies were too generic and didn’t really resolve my issues. I felt like I was given a lot of standard responses rather than specific help. It was a bit frustrating trying to explain the same problem multiple times. If they improve on being more specific, that would make a big difference.