Clicked with the Training After a Slow Start, but Not Quite Seamlessly
When I first began the training, I found myself stumbling a bit with the flow and terminology; it wasn’t immediately obvious how all the pieces fit or where to start for optimal learning. After a few sessions and several attempts at navigating the dialer and database features, a moment clicked where things just began to make more sense. That was encouraging and gave me hope for long-term comfort using the system without constant aid. However, I’m still undecided whether I’ll require help again next time around — the initial setup took longer than I expected, and some updates during training changed steps I thought I had mastered. On the other hand, telephonic support was accessible and generally helpful, which balances my perspective. So while I’m leaning toward feeling more self-reliant going forward, I remain open to the possibility of assistance if needed, especially when new features roll out or processes evolve. This balanced experience suggests training has promise with room for further smoothing out.