Clicked when I saw the dialer's database integration
Compared to the remote workflow tools I've tried before, WFHI's software felt promising right when I saw how the dialer connected directly to the database. That made calling and updating contacts much faster. Before, I had to juggle separate apps which slowed me down. The sales process was straightforward; they clearly explained features but didn't oversell. What held me back was that a few customisation options I needed weren't available out of the box. Still, once I got past that, most parts worked well and matched what I wanted. The automatic updates also kept the software running smoothly each day, which was good. Overall, it clicked for me when I realised the integration could save a lot of time, even if not flawless.