3 out of 53 of 5Verified purchaseTraining and onboarding
Clicked only after some hands-on help
Initially, the training felt a bit dense, and I wasn’t sure if I grasped the dialing tool’s full functionality. As I progressed through the onboarding materials, some aspects, like using the database and navigating the software dashboard, started making more sense. However, I definitely needed to refer back to support more than once when questions came up. The automatic updates helped by bringing new features to my attention, but the real moment it clicked was after a phone support call, which clarified the main workflow steps. I anticipate needing additional help next time, especially for more complex features. The overall training was adequate but not entirely sufficient on its own.