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WFHI review

Clicked jab finally support se baat hui

2 out of 52 of 5Verified customerSupport and communication

Clicked jab finally support se baat hui

Main ne WFHI ka software use karna shuru kiya aur training follow ki, par initially mujhe lag raha tha process thoda slow chal raha hai because the support team se contact karne mein kaafi waqt lag gaya. Main eagerly ready tha start karne ke liye, par jab tak main unki telephonic help pe nahi gaya, tab tak clarity nahi mili. Support response acha tha lekin thoda der lagti thi phone uthane mein, jo frustrated karti thi. Training materials mujhe useful lage, magar real time help jab chahiye thi, tab thoda wait karna pada. Dialer aur calling tools to theek thi, database feature bhi fit baitha mera workflow mein, bas start karne mein delay hua. Automatic updates ne bhi kabhi kabhi naye features bheje, jo familiar hone mein samay mangte hain. Mujhe lagta hai timeliness better ho sakti thi support team ki. Jo bhi tha, jab finally woh moment aaya jab main fully comfortable hua platform pe kaam karne ke liye, tab mujhe laga ki patience rakho toh cheezein set ho jati hain. Lekin haan, shuruat me yeh der thoda demotivating tha.

Nilesh NadkarniHimachal Pradesh, IndiaExperience: Published:
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