Clicked after persistent daily use but some days were frustrating
Using the WFHI software day to day gave me a mixed experience. Initially, the onboarding was slow, and I struggled to fully access the calling tools without errors. Over the week, I noticed the database feature became more stable, and the dialer functions were smoother after a couple of automatic updates. However, there were still moments when the user interface froze, disrupting my workflow unexpectedly. On a positive note, telephonic support was reachable most times, and their explanations were polite even if not always immediately resolving the issues. I found the invoicing process straightforward, but it lacked clarity on some payment conditions that took awhile to understand. It only clicked for me toward the end of one busy day when the software ran efficiently without hiccups, showing its potential for helping remote workflows. Yet, these good moments were not consistent enough to avoid some frustration on other days. So my view is mixed, appreciating the improvements but feeling there’s room to iron out persistent bugs.