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WFHI review

Click tab hua jab support ne samjha meri problem, but pehle struggle tha

3 out of 53 of 5Verified customerSales and pre-purchase

Click tab hua jab support ne samjha meri problem, but pehle struggle tha

Maine sales process ke dauran software ke baare mein kaafi questions kiye they, aur initially mujhe thoda lag raha tha ki responses itne helpful nahi hain. Dialer tools ko lekar problem aayi, jo mujhe pehle clear nahi lagi ki issue kaha hai. Support team ki taraf se clarity ke liye kuch extra calls karni padi, aur thoda wait bhi hua jab tak main resolution tak pahucha. Lekin jab finally support ne meri situation ko properly samjha to unhone jaldi se solution diya, aur yehi moment tha jab mujhe laga ki service sahi mein kaam kar rahi hai. Sign-up aur payment process pe koi issue nahi tha, wo to straightforward tha. Training sessions bhi achhe the, par thoda repetitive lag rahe the kabhi-kabhi. Overall, thodi natkhatiyat thi handling mein, lekin support mujhe help karta raha jab main stuck hua. Toh experience mixed tha, right balance ke saath.

Deepak SaxenaWest Bengal, IndiaExperience: Published:
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