Clearly not mera experience tha
Maine pehle bhi similar software use kiya tha aur jise initial expectations thi, yeh training aur onboarding process unse kaafi alag tha. Mujhe laga tha ki process thoda zyada straightforward hoga, lekin yahaan har ek step complex lag raha tha. Jo training sessions diye gaye, woh mujhe use karne mein helpful nahi lage, especially jab main comparison karti hoon pehle wale tools se. Onboarding ke dauraan documentation mein clarity nahi thi, jisme common problems ke solutions bhi adequately cover nahi kiye gaye the. Dialer aur calling tools use karne mein bhi dikkat aayi; samajhne mein confusing the. Support system se bhi baat karne ki koshish ki, lekin response timing slower thi aur jo help chahiye thi, woh shayad adequate nahi thi mere liye. Database feature ko integrate karne mein problem hui, aur mujhe lagta hai ki jahaan pehle use kar rahi thi wahan zyada smooth experience tha. Automatic updates ya toh interfere karte rahe ya phir uske baare mein proper guidance nahi thi. Payment aur invoicing theek thi, par overall product mere kaam ke liye match nahi karti thi. Main isko dobara try karne ka soch bhi nahi rahi hoon ab, kyunki yeh experience mere liye thoda disappointing raha bina kisi major improvement ke.