Clearer than I expected it would be
I went into using this software expecting to face a steep learning curve, mainly because it’s remote workflow software which often comes with lots of tabs and confusing options. But I have to say the training and onboarding did explain things clearly enough for me to get started without constant doubt. The database feature was straightforward, and I could add and sort contacts with ease. The dialer tool especially was not as complicated as I feared. One point where it didn’t totally meet my expectation was the automatic updates which sometimes changed the interface in ways I had to relearn quickly rather than feeling seamless. Still, overall I think I got more clarity than I expected, and the support team was available when I had a query. So, my initial worries about usability turned out to be less serious than they seemed at first. I think this will fit well for anyone ready to spend some time getting comfortable.