Clearer than expected, but some details could improve
Going into WFHI’s training and onboarding, I was expecting a lot of technical jargon and rushed explanations that would leave me more confused. Surprisingly, the sessions were quite clear, with step-by-step guidance that paced everything nicely. The trainers took the time to explain not just how to use the software but also why certain features matter, which helped me connect the dots. However, there were moments where I felt more examples or demonstrations could have made things even clearer, especially around the database and dialer functionalities. Sometimes the explanations felt a bit brief, and I had to revisit parts of the training on my own to fully grasp them. Compared to other trainings, this was definitely better in terms of clarity but fell a little short on depth in a few areas. Overall, the experience was positive and more understandable than I expected, though I think adding a bit more detail could improve it further for newcomers.