Clear verdict: useful but mostly self-guided
When I was considering purchase, I found that I had to figure out much of the software's detailed use on my own. There was some pre-purchase guidance, but it left gaps that meant self-learning was necessary during onboarding. That said, the training materials provided did cover basics well enough once I signed up. The sales process was smooth but not particularly proactive in anticipating my questions. I ended up appreciating the flexibility in exploring the features at my own pace. My only reservation is that a bit more hand-holding before purchase might’ve made the choice easier and sped up my confidence in the product. Overall, I find the product useful but expect to invest effort to get the most.