Clear training, though missing a few key labels
The training provided by WFHI was quite practical and covered most of what I needed to efficiently navigate the software and manage remote workflows. The onboarding flow was structured logically, and the wording used in the modules and guides sounded straightforward, which helped me understand the calling tools and database feature well. However, I noticed a few interface labels during the training sessions and software usage that could have been more descriptive or consistent. A couple of terms used in the dialer and automatic updates sections felt vague, and that sometimes made me stop to figure out the exact functionality being discussed. While the core training did the job effectively, including clearer and more comprehensive wording would have made the experience smoother. That small gap aside, the support and guidance were dependable enough to keep me confident throughout the onboarding period.