Clear training, suitable for self-starters not beginners
The training explanations were generally clear, walking me through the software setup and database features step by step. I appreciated the logical sequence from sign-up and onboarding, moving into the calling tools and dialer controls. However, I noticed that the material assumes some prior knowledge about remote workflow software; absolute beginners might find some parts a bit glossed over or fast. The updates and telephonic support during the process were helpful in resolving any confusion. If you already have some experience with this kind of tech, the training will probably suit you well and be straightforward. But if you are a complete novice, you might need to spend extra time learning on your own or seeking assistance to fully grasp every detail. Overall, the clarity was good but could be better tailored to different skill levels.