Clear training on invoicing, but overall explanations could improve

Clear training on invoicing, but overall explanations could improve

The WFHI onboarding training clearly explained how to manage invoices and payment procedures, which I found quite helpful. However, beyond that specific area, many of the other training explanations lacked clarity. For example, the walkthrough of the calling tools and the dialer setup was somewhat rushed and left me uncertain on some details. The order of the training steps might also have contributed to confusion, as some features were covered before their relevance was made clear. I appreciated the patient style of instruction, but I felt more detailed and sequential explanations would make the onboarding easier. Overall, the training on invoicing worked well, but the rest could be presented more clearly to reduce ambiguity.