Clear training on basics, but some parts unclear
Overall, the training provided a clear overview of the basic functions, especially onboarding and use of the dialer tool. I found the step-by-step explanation of the software setup very helpful in getting started quickly. However, some aspects, like detailed usage of the database and understanding the updates, were not as clearly explained as I hoped. There were moments when I had to revisit training materials to fully understand a feature, which caused minor delays. On the plus side, telephonic support was generally helpful when I reached out, though response times occasionally lagged. Payment processing and invoicing were straightforward and without issues. I'd say that the foundation laid by the training was solid, but more in-depth detail on some advanced aspects would be beneficial to improve the onboarding experience. I'm hopeful that future training sessions will address these gaps so new users can get a smoother start without feeling they need to figure out parts on their own.