Clear training mostly, but unexpected jargon slowed me down
When I started with the training and onboarding, I expected a fairly straightforward explanation of how to use the software and get remote workflows going. For the most part, the instructions made sense and the practical steps aligned well with what was demonstrated. However, I was a bit surprised by some of the terminology used, especially around database features and the calling configurations, which wasn't as clearly explained as I hoped. This led to some confusion and additional time spent reading supplementary materials or experimenting to get a grasp. Despite this, the training did its job well enough to get me operational. The telephonic support helped clarify the odd term or process and the onboarding flow was efficient, covering sign-up and payment without issues. I appreciated that the automatic updates kept the software current, making ongoing workflow management smoother. Overall, the clarity was good but those unexpected technical terms did slow me down a little more than I anticipated.