Clear Training Materials but Missing Some Basics
I found the onboarding and training materials to be quite helpful overall when learning to use the remote workflow software. The video guides and documentation covered most of the essentials in a clear way that made it easier to get started with the calling tools and database features. I liked that the automatic updates didn’t require extra steps, so I could focus on mastering the software itself. However, I did find that a few topics I expected to be addressed, like more detailed examples on integrating the dialer in various workflows, were missing. This meant I had to figure out some of these finer points on my own or call the support team for clarification. Despite that, the training was well structured enough to get me operational without too much difficulty, and the invoices and payment processes were easy to manage during sign-up.