Clear support highlight, but mixed overall
I started off hopeful when I got access to the WFHI platform, especially interested in the onboarding and calling tools. The telephonic support was definitely a standout; the team answered patiently and guided me through setup questions, which gave me confidence initially. However, I found some features, like the database management, less intuitive, and I spent a lot of time figuring stuff out on my own despite the updates WFHI promises. The automatic updates did install without a hitch, but I noticed no real improvement in workflow efficiency after. The invoicing process was okay, straightforward and timely, but the payments system could’ve been smoother. Overall, you get good help when you call, which is reassuring, but some software parts feel underdeveloped or not quite fitting the way I work. That leaves me somewhat confident but also cautious about long-term reliance on WFHI software for remote work management.