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WFHI review

Clear support experience, thoda extra wait tha

4 out of 54 of 5Verified customerSupport and communication

Clear support experience, thoda extra wait tha

Ek baar mujhe telephonic support leni padi data syncing ke issue ko lekar. Us samay mujhe thoda zyada wait karna pada, and chhota sa frustration hua kyunki baar-baar dobara repeat karna pada apne problem ko different staff ko. Baki calls mein toh response time theek tha par wo ek particular moment thoda annoying tha. Baaki general communication sahi thi, lekin kabhi-kabhi lagta tha ki mujhe apni baat baar-baar explain karni padti hai, jo ki thoda time waste jaisa laga. Overall, mujhe support se response milta raha but wo fully seamless experience nahi tha. Main samajhta hoon ki priorities ke hisaab se hota hoga, par agar thoda system mein improvement ho jaye toh zyada better lagega. Toh overall review toh positive hai but thoda aur fast aur direct communication helpful rahegi.

Atul SenguptaChhattisgarh, IndiaExperience: Published:
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