Clear steps, would try again with minor tweaks
I found the support and communication pretty good overall. The steps they guided me through were mostly in a sensible order, helping me get familiar with the software’s dialer and database features little by little. The onboarding flow was well paced, making sure I understood each part before moving on. One small thing I noticed was that some instructions felt a bit rushed, especially around the automatic updates and invoice process. I think if the order was adjusted slightly so these came a little later after the basics, it would have been clearer. The team on call was patient and responsive, answering all my queries without hassle. The sign-up and payment process was straightforward, with invoices sent promptly which made tracking expenses easier. Overall, I would definitely consider doing this again, as the structure works well for learning remote workflows effectively. It’s not perfect, but I feel comfortable with how they organize their training and support. With a few tweaks to the sequence of information, the experience would be even better next time.