4 out of 54 of 5Unverified experienceSupport and communication
Clear steps but some explanations were missing
The support team walked me through most things in a clear order, starting from sign-up to onboarding and usage of calling tools. They explained the essential features in a way that I could follow easily. However, I found some finer details about the database syncing and the auto-update behaviour weren’t fully explained early on. It led to a bit of confusion when certain settings changed unexpectedly after updates. Although the telephonic support was helpful and responsive, it missed out on sharing some advance info I think would have made the whole experience smoother. It wasn’t a deal breaker but some more detailed guidance would have been better.