Clear steps and good support overall
The support and communication system provided by WFHI worked well with the steps laid out in a clear sequence. From the moment I signed up to setting up the database and starting calls, the progress felt logical and easy to follow. I appreciated that the training materials were delivered in tandem with practical software use, which helped me get going fast. While the telephonic support was generally responsive, sometimes the timing of responses didn’t fully match my own hours, but it wasn’t a big issue. Invoicing and payments were handled smoothly and automatically updated, which made the administration hassle-free. The dialer tool integrated efficiently and was intuitive, so I didn’t spend much time figuring it out. A minor downside was that at times, updates introduced new features that felt unfamiliar until I got used to them. Still, all in all, the steps made sense and supported my workflow well, making this a positive experience. I recommend this for those comfortable adapting with new software.