Clear step order suits experienced users, not beginners
The step-by-step process provided by WFHI for setup and training was logically structured but may not suit everyone. The sequence prioritizes setting up databases first before fully testing the dialer features and integrating the calling workflow. This arrangement is quite efficient for users who have some prior experience with remote workflow tools and can navigate through configurations with minimal guidance. However, beginners might find the pace and ordering a bit confusing, as critical details about linking calling tools to the database appear later in the flow. Support staff explained the steps plainly, but the overall order requires familiarity with such systems. This setup approach seems better tailored for tech-savvy individuals rather than novices starting fresh with remote workflow software.