Clear sales pitch but expected more guidance
The sales process was fairly transparent, and I liked how the features were explained during sign-up. I knew more or less what I was getting into before making a payment and receiving the invoice without hassle. On the other hand, post-purchase, I found myself figuring out a lot of the setup and training steps on my own without strong proactive guidance. Support was there when I reached out, but it felt like I had to do extra leg work to understand some functionalities fully. Also, some of the calling tools and database setup instructions were not as intuitive as I hoped, creating mild frustration. The overall system is good but could improve with more detailed handholding early on. Still, I appreciate the clear sales and payment experience as a positive balance in this mix.