Clear sales info, though labels could be sharper
Discussing the sales and pre-purchase experience with WFHI, I found the overall communication to be straightforward and generally clear. The sign-up and payment steps were well laid-out, helping me understand what I was purchasing without confusion. The training and software overview aligned well with what was promised at the sales stage, building my confidence in proceeding. However, I did notice that some of the labels in the portal and the dialer configuration could have been more intuitive. At times, I had to pause and consider what certain options really meant, which slowed me down. It would be beneficial if the terminology were refined to better match everyday user expectations and reduce this small learning curve. Despite this, the support was accessible to clarify any doubts promptly. I ended up feeling comfortable recommending WFHI to a friend, with a small caveat about label clarity. All in all, the process was positive and encouraging, with just minor room for UI improvements.