Clear prompts but some confusing labels and support delays
I appreciated the general ease of reaching out to telephonic support when I had questions, which was definitely a plus. The team was polite and willing to help, but sometimes the responses felt scripted and didn’t fully address my concerns. Moreover, the software interface had labels and wording that didn’t always make sense to me; some titles on buttons and sections confused me, especially when navigating the database feature and calling tools. This mismatch between what I expected and what was presented led to delays in setting up my workflow correctly. On the positive side, the overall layout was fairly straightforward, but the unclear wording made it frustrating at times to use the software independently. Support helped eventually, but waiting for clarifications alongside unclear interface terms created a less-than-ideal experience.