Clear overall but missing some feature explanations
Accessing the software was pretty straightforward, and most instructions were easy to follow. However, I noticed some parts of the database feature weren't fully explained, which left me guessing about how to integrate it with my current workflow. The dip in clarity happened mostly around the calling tools; I wish there had been a bit more detail or examples in that area. Signing up and invoicing went smoothly, so no issues there. The onboarding was fine in pace, but a few steps felt a bit rushed, leading me to test things on my own to understand better. Support was polite and helpful over the phone, though I didn’t require it much. Updates didn’t disrupt my work, which was nice. I think a clearer walkthrough of all the software features would have made the whole access experience complete. Overall, it was good but not perfect in terms of clarity.