Clear overall, but missing deeper explanations
The explanation of what the software and training offered was clear enough to understand the basics before purchase, which helped me decide. The sales conversation covered key features like the calling tools and the database effectively, so there weren’t any surprises once I started using the system. However, what I felt was missing was more detailed information about the automatic updates and how the invoicing would be handled regularly. I didn’t feel fully prepared for those parts until I encountered them in practice. Also, some of the language used was a bit technical without enough layman’s terms, which could confuse new users. So while the clarity was decent, a few more comprehensive walkthroughs or examples during sales would have made the decision and transition easier.