Clear onboarding highlight was the initial training session
I found the onboarding training partially met my expectations but also had some gaps. The initial training session was very clear and structured, giving me good insight into the software's main features and how to navigate the dashboard. However, later modules felt rushed and less detailed than I had hoped, especially concerning the dialer and database integration. While the training gave me a solid start, I struggled a bit when trying to apply more advanced features without additional guidance. The automatic updates seemed to introduce small changes I wasn’t fully prepared for during training, which added some confusion. Overall, the onboarding was useful but left me wishing for a little more depth and follow-up support before going fully live with the software.