Clear onboarding, except for one step
The training and onboarding process felt mostly clear and straightforward. I was able to grasp the key steps quickly, especially with the initial guidance videos and the explanation of the calling tools. However, I did find that some aspects, such as setting up the database connections, required me to figure things out on my own. There wasn’t much step-by-step support for that part, which slowed me down initially. Overall, the onboarding was good and gave me a decent foundation to work from, but a bit more detail in the training would have been helpful to avoid confusion. Even so, once going, I found the software quite functional and intuitive to use. I appreciated how the invoicing and payment systems were clearly laid out and easy to manage. The process to sign up was efficient, and I didn’t encounter any major issues. In the end, the one main wrinkle was the independent learning I had to do for some features. With a bit more support there, it would have been excellent.