Clear nahi tha process
Maine software ka demo dekha aur sales team se baat ki thi lekin mujhe lagta hai ki sab kuch clearly explain nahi hua. Jo main expect kar raha tha, woh samjha nahi paaye. Jo quotes aya invoice ke liye, usme bhi thoda confusion tha ki actual process kya hoga. Onboarding jab start kiya toh laga training bhi thoda confusing tha aur dialect aur software tools ke baare mein limited info thi. Database feature ke use ke baare mein bhi clarity kam thi, mujhe lagta hai woh thoda aur acha samjhaya ja sakta tha. Call dialer ke options bhi mostly ok the but kabhi kabhi slow response mila during testing. Support mein jab call kiya toh vo log polite the, par problem solve karne mein time lag gaya. Automatic updates se software thoda better hua par overall, sales aur pre-purchase jo details thi woh thodi unclear rahi, jis wajah se thoda hesitation tha product lene mein. Sign-up aur payment process theek tha, lekin invoice details itni transparent nahi thi. Mujhe lagta hai agar thoda zyada detail milti toh better decision le pata. Itna hi keh sakta hoon ki kuch positive tha support aur payment process mein, baaki excitement kam thi.