Clear nahi tha, disappointment zyada thi
Jab maine software ke baare mein pehle suna, mujhe laga ki sab kuch bahut clearly bataya jayega, jaise onboarding ka poora process ya training details. Lekin jo reality thi, woh expect kiya gaya experience se kafi alag thi. Jo thoda sa acha laga woh yeh tha ki sign-up process simple tha, par baaki sab confusing tha. Jo sales team ne bataya tha usmein promises the jo practical use mein clear nahi nikle. Invoice aur payment details bhi itne clear nahi the jitni maine expect ki thi, mujhe baar-baar poochna pada ki actually mera kya hoga stepping forward. Database feature ke baare mein suna tha ki bahut efficient hai, lekin training mein uska demonstration itna thorough nahi tha. Calling tools aur dialer thoda unstable laga, especially jab maine use kiya during busy hours. Automatic updates ke baare mein kuch bhi pata nahi chala mujhe. Telephonic support se bhi jo clarity chahiye thi, woh mil nahi pata tha. Overall mujhe laga ki expectations bahut overpromised thi, aur mujhe zyada frustration hui use karne mein.