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WFHI review

Clear nahi, support experience tha frustrating

2 out of 52 of 5Verified customerSupport and communication

Clear nahi, support experience tha frustrating

Maine kaafi soch-vichaar ke baad WFHI ka support experience yaad kiya aur sach kahoon toh mujhe jyada achha nahi laga. Bahut baar mujhe wait karna pada ya phir apni baat baar-baar repeat karni padi, jo kaafi frustrating tha. Support team ke saath baat karte waqt lagta tha ki woh meri problem ko samajh nahi pa rahe hain, aur mujhe unki taraf se repetitive questions sunne pade, jo kaam ke waqt mein bahut problem bana. Haan, automatic updates achhe se chal rahe the, aur software me koi bada glitch nahi tha, lekin jab dikkat aati thi toh support timing aur unka response time poor lagta tha. Aisa lagtaa hai ki is system ko thoda aur improve karna chahiye support area mein, warna users ko bar-bar same stage se deal karna padega. Overall, mera ye hi verdict hai ki support experience kharab tha, aur I doubt main dobara is platform ko use karunga.

Ramesh KonarGujarat, IndiaExperience: Published:
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