Clear labels mostly, few tweaks needed
Overall, I found the training and onboarding felt quite smooth because the wording and labels throughout the software made good sense for the most part. Navigation labels were consistent, which helped me quickly understand what each button or menu was for. It created a clear user flow as I progressed through the training modules and started to integrate the dialer and database features. However, I did encounter a few instances where labels were either somewhat ambiguous or technical terms were used without additional explanation, which could confuse first-time users a bit. For example, some labels in the invoicing section could be more intuitive to avoid back-and-forth. Despite these minor reservations, the clarity and organization made it relatively easy to get started and retain important details. I’d say the whole onboarding and training experience felt coherent and approachable, if only it had a bit more user-friendly wording here and there for newcomers.