Clear labels mostly, but a few could confuse
I appreciated how the support team explained the software’s labels and terminology during onboarding. Most of the wording made good sense and helped me navigate features like the dialer and database without much trouble. However, I occasionally found a couple of button labels ambiguous, which slowed me down a bit while trying to find specific actions. The instructions were generally clear, but a few terms seemed slightly inconsistent when switching between sections of the software. Nevertheless, calling support to clarify these was straightforward, and they responded quickly, which softened the impact of any confusion. Overall, the balance of good explanations with minor labeling issues means I feel positive about the communication aspect, although there’s some room for making the user interface even more intuitive by tweaking wording consistency.