Clear labels make a difference, could suit beginners better
When I first started with WFHI’s training modules, one moment stood out where the labels on the dashboard were confusing—terms weren’t clearly defined which made it difficult to know which action to take next. Beyond that, the wording in instructional materials varied between very formal explanations and some that were too brief, causing inconsistency that could confuse new users. I imagine someone very tech-savvy might handle this well, but for beginners, the mixed clarity might be frustrating. The overall progression of training seemed logical but without consistent language it’s harder to follow smoothly. The onboarding phone support helped, but it would be nice if on-screen guides had more user-friendly labels. For people comfortable with learning new systems independently, this would be manageable. However, those expecting straightforward, consistently worded directions might find it a bit challenging or even time-consuming to get the hang of everything fully.