2 out of 52 of 5Verified purchaseSupport and communication
Clear labels kam the support mein jo ho sakta tha
Support communication mein jargon aur labels ka mere liye clarity nahi thi. Jo terms use kiye gaye phone calls aur dashboard messages mein, woh sidhe taur par understandable nahi the. Jab maine support ko contact kiya, toh unke explanations bhi zyada technical lag rahe the, jo mere liye confusing bana tha. Labels easily accessible hone chahiye the taaki koi bhi user seeda samajh sake ki next step kya lena hai. Ye bhi observe kiya ki telephonic support mein patience thi, lekin woh missing tha ki kahin kisi ne mujhe simple aur effective guidance di hoti. Overall, mujhe laga ki basic clear wording zaruri thi jo thodi kam thi, specially on user interface. In sab cheezon ke bina, process thoda complicated aur tiring lagta hai kisi naye user ko.