Clear labels helped reduce my onboarding effort
The training and onboarding process was quite well organized, which made it easier for me to get started. One particular moment that stood out was when I encountered confusing terminology in the software. Thankfully, the labels and prompts were mostly clear and logically placed, which helped me understand the tools without too much back and forth. That single clarity saved me a good amount of time while navigating the database management and dialer features. However, some parts of the training materials could have been more straightforward, since I did have to reread a few sections multiple times. Despite that, the overall onboarding didn't take excessive effort, and the phone support was quite responsive when I needed quick clarifications. Sign-up and payment were smooth, too, which added to a positive start.