Clear labels helped, but some wording was confusing too
I appreciated how the sales materials and pre-purchase information were generally clear and well organized, which made it easier to understand the product offerings without too much guesswork. The labels on different plans and features were straightforward in most cases, which helped me figure out what I was signing up for. However, there were moments where some terms felt a bit ambiguous or too technical, which required me to cross-check or ask for clarification before proceeding. Despite that, the overall tone was warm and approachable, and the sales support was available to explain the nuances gently. Balancing these aspects, I found the experience positive on the whole, though I think simplifying or clarifying a few phrases upfront could make the process even smoother for new users.