Clear labels but confusing dashboard icons
When I first started exploring the software, the sign-up process was clear and all the labels on the billing and payment pages made sense, which I appreciated. The menus for accessing the dialer and making calls were straightforward, but the main dashboard had a few icons that weren't labeled clearly. Navigating there felt a bit confusing, as I had to click around to figure out what they actually did. The invoicing section was well laid out with easy-to-understand terminology. So, while most of the wording and labels helped create a smooth flow, the dashboard icons definitely could have been better communicated to avoid guesswork.